MATCHSPACE LTD
Company-wide policy including LTA API and World Tennis Number (WTN) integration
Version 1.0 | 21 October 2026 | Policy owner: Matchspace Ltd directors
Matchspace Ltd operates a digital platform for tennis clubs, competition organisers and players. This policy governs safeguarding, privacy, personal data and information security throughout the Matchspace website, mobile applications and supporting systems. It applies to adult and junior players, clubs, administrators, directors, employees, contractors and suppliers acting for Matchspace. Matchspace is committed to protecting users, with particular regard to children under 18.
Matchspace processes account and contact details, usernames, club affiliation, competition entries, fixtures, availability, match scores, rankings and tennis identifiers. Its existing privacy notice also describes payment administration through Stripe, application and device information, usage and security logs, and optional notifications. Matchspace may process LTA player identifiers and World Tennis Number information in connection with its authorised LTA integration. Matchspace does not treat a player's competition history as a basis to publish private contact information. Payment information is subject to the payment provider's controls and applicable terms.
Matchspace processes personal information to create and maintain accounts, deliver club competitions, record results, support relevant player rankings, provide customer support, protect service security and meet legal obligations. Depending on the activity, the applicable lawful basis is performance of a contract, legitimate interests, legal obligation or consent. Matchspace gives additional weight to children's rights when assessing legitimate interests. It does not rely on blanket parental consent as the basis for all processing of junior information. Individuals are informed of relevant processing through Matchspace's privacy information and service communications.
Junior players access Matchspace using their own accounts, and Matchspace provides a separate junior section. Match results for junior and adult players may be displayed on publicly accessible competition pages. Public results display player names and match results only, without personal contact details, account information or other private personal details. Matchspace has no direct adult-to-junior messaging functionality and does not use its platform to arrange unsupervised contact between adults and junior players.
Matchspace shares personal information only where needed for the service, including with the relevant club, authorised service providers, payment processors and the LTA for approved integration purposes. Match results for junior and adult players may appear on publicly accessible pages, showing player names and results only. Contact details, account information and other private personal details are not displayed as part of public match results. Matchspace does not sell personal player information. Service providers and developers are granted access only as necessary for authorised work.
Matchspace retains information for as long as required for account administration, competitions, lawful historical results, dispute resolution, security and legal obligations. Account closure does not necessarily remove a result from a legitimate competition record. Personal data that is no longer needed is deleted or anonymised, subject to lawful retention requirements and backup cycles. Individuals may request access, correction, erasure, restriction or objection where the law provides those rights, by emailing hello@matchspace.co. Matchspace will respond within applicable legal time limits. A safeguarding record is held with more restricted access than ordinary competition data.
Matchspace uses the LTA connection to identify the appropriate tennis player, submit eligible competition results, retrieve authorised WTN information, and present that information as part of the relevant tennis competition service. LTA information is not obtained for unrelated marketing, sale of player data or unauthorised profiling. Any additional uses of LTA information are subject to the permissions and restrictions of the applicable LTA agreement.
Information submitted or retrieved may include an LTA or other authorised player identifier, player name or matching attributes required to identify the correct record, match date, match format, match score, opponent information, and WTN or other information made available for the authorised purpose. Matchspace limits exchanges to fields necessary for the requested function and does not seek unrelated personal information through the API.
Junior players have their own Matchspace accounts within a separate junior area. Match results, including junior results, may be viewed on publicly accessible pages, but public displays contain only player names and match results, not contact details, account information or other private personal details. Matchspace does not provide adult-to-junior direct messaging. These same limits on public display apply to competition results associated with the LTA integration; the integration must not expose junior contact details or other private account information.
Matchspace may retain its own competition records and player history for legitimate service purposes, subject to data protection law. Information retrieved from the LTA is used and retained only as authorised by the LTA agreement and applicable law. Matchspace will not treat an API response as permission for unrestricted onward sharing. If access to the integration ends, Matchspace will stop accessing the LTA interface and deal with LTA-derived information according to the applicable agreement, while distinguishing it from independently collected competition records.
Contact: hello@matchspace.co | www.matchspace.co
